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Designing Intelligence is your ultimate guide to chatbots and automated service design. It's filled with protips on best practices for making these technologies now and in the future, based on the technical and business knowledge I’ve acquired from working with world-class technical experts at both R/GA and Google, along with interviews and critiques from some of the technical experts around the world.
Some of the experts I've been lucky enough to talk to and pick their brain while making this book include:
-Chris Messina, former Uber and Google, current thought leader and gatekeeper of the bot community
-Fabricio Teixeira, Creative Director of Experience Design for R/GA
-Hugh Dubberly, CEO of Dubberly Design Office and co-creator of Apple's film "Knowledge Navigator"
-Ryan Germick, Principal Designer of Google Assistant Personality, as well as Google Doodles
-Omar Pera, CEO of Reply.ai
-Ilker Koksal, CEO of Botanalytics
-Arte Merrit, CEO of Dashbot.io
-Dan Gailey and Nathan Ross, Founders of Radbots
And there are more to come over the next few weeks as the book prepares to go to publishing.
If you're curious about what exactly will be in the book, here's a table of contents:
This email list is solely dedicated to making sure you're first to know when Designing Intelligence is released.
To finish signing up you just have a few more steps to confirm and you'll be the first to know! ⚡️
If you have questions or want more info, you can ping me at yo@realjoet.me or find me just about anywhere across the web as @realjoet.
Designing Intelligence is your ultimate guide to chatbots and automated service design. It's filled with protips on best practices for making these technologies now and in the future, based on the technical and business knowledge I’ve acquired from working with world-class technical experts at both R/GA and Google, along with interviews and critiques from some of the technical experts around the world.
Some of the experts I've been lucky enough to talk to and pick their brain while making this book include:
-Chris Messina, former Uber and Google, current thought leader and gatekeeper of the bot community
-Fabricio Teixeira, Creative Director of Experience Design for R/GA
-Hugh Dubberly, CEO of Dubberly Design Office and co-creator of Apple's film "Knowledge Navigator"
-Ryan Germick, Principal Designer of Google Assistant Personality, as well as Google Doodles
-Omar Pera, CEO of Reply.ai
-Ilker Koksal, CEO of Botanalytics
-Arte Merrit, CEO of Dashbot.io
-Dan Gailey and Nathan Ross, Founders of Radbots
And there are more to come over the next few weeks as the book prepares to go to publishing.
If you're curious about what exactly will be in the book, here's a table of contents:
Ch. 1 The Power of Bots
Ch. 2: Signifiers and Affordances, the Anatomy of Bots
Ch. 3 Why Conversation is Disrupting Everything
Ch. 4: Understanding Conversation
Ch. 5: Designing Conversation
Ch. 6: Understanding Language
Ch. 7: Writing for Bots
Ch. 8: Personifying Bots
Ch. 9: Visual Design for Bots
Ch. 10: Bringing Bots to Life
Ch. 11: Interpreting Analytics
Ch. 12: When Bots Go Bad
Ch. 13: The Future of Bots
Ch. 14: Moving Forward
This email list is solely dedicated to making sure you're first to know when Designing Intelligence is released.
To finish signing up you just have a few more steps to confirm and you'll be the first to know! ⚡️
If you have questions or want more info, you can ping me at yo@realjoet.me or find me just about anywhere across the web as @realjoet.
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